Privacy Policy
We hate spam too!
When you give us your private information, we retain this information and take measures to protect that information from unauthorised use.
We do not pass on your private information to other parties unless you give us your permission or we are required by law to do so.
We use your private information to contact you in the normal course of maintaining a business relationship with you; including sending you correspondence (such as a newsletter or product information) that we believe may interest you. If you do not wish to receive correspondence from us, or you believe our business relationship has ended, please advise us so we may remove your private information from our records.
You may request to receive a copy of the private information which we hold about you. You may request for us to update the private information which we hold about you. When you browse any of our websites, we may record your computer's IP address which may identify when you repeatedly access content from our website. We do this to provide an enhanced browsing experience for you and to prepare anonymous, collective statistics about the behaviour of visitors on our websites.
For questions or further information, please email us.
Refund & Cancellations
As we require a minimum number of attendees to host the course, a minimum 24 hours notice of cancellation is required to be entitled to a refund, minus a $45 cancellation fee.
Where a replacement attendee can be found, we will refund your money in full. It is in your interest to assist in finding a replacement at such short notice.
All said and done, we accept that life happens and will try our best to accomodate you and move your booking to another available date.
If for unforseen circumstances We cancel the Course, we will offer you full refund or move your booking to another available date.
Feedback & Complaints
We do value feedback, please feel free to provide us with feedback or ways in which we could improve the Course. Please email
If you feel the need to complain, please put in writing to above email address abd we will address your concerns
Terms & Conditions
See below:
1. Definitions
"Us", "We", "Caffiend" - The Directors, owners, proprietors, trustee's or staff of Caffiend the business and/or related entities
"You" - The attendee
"Caffiend" - The venue owned, hired, leased, or otherwise. The place of interest.
"Course" - The coffee appreciation course, or other course held by us
2. Agreement
By booking a Course, You agree to be bound by the Terms and Conditions of the Course, and/or any similar course held by Us
3. Liability
All due care will be taken by us, however You agree to indeminify us of any liability that may occur in relation to the course.
4. Refunds
You agree to be bound by the refund and cancellation terms
5. Privacy Policy
You agree to Our Privacy Policy
